Management Representative (5.5.2) – You are deprived of a management representative. Your management representative may have quit, been fired or re-assigned. Worse yet, is that possible have an administration representative does not know yet the management representative.
I am a MultiCraft Technician by trade; Pneumatics, Hydraulics, Electronics, Robotics fairly importantly, Process Control. statistical process control (SPC) any brainchild for this late, great Dr. Deming back which includes 50’s together originally been rejected from your American Manufacturing World and eventually be revered via the Japanese. The Toyota can be a good tyoe of SPC for. Thank You Dr. Deming.
The organization has some “pockets of excellence” – which basically means right now there are only a few people or ingredients which the organization can properly.
Too often, when adverse events enter an organization’s Quality System, people are quick to look at up a Corrective Action or ISO 9001 certification consultant Preventive Action (CAPA). No challenege show up the adverse event, its severity or impact, a CAPA is opened ready. Having a CAPA system in place is an incredibly valuable (and essential) a part of a good ISO 9001 certification consultant. However, if everything becomes a CAPA, anyone then create a bottleneck. Personnel are so dedicated in working on their own CAPAs, they forgot execute anything different. Essentially, people “freak out” like the night sky were falling and open a CAPA.
Black Straps. These individuals provide for executing the programs which are part of six sigma. Similar to the Master Black Belts, they devote every one of their time for the Six Sigma period.
In day-to-day business life communicate the standards in which you expect people carry out. Make them explicit standards, not implicit. Don’t ask for that public toilet to be clean. Establish a standard exactly what clean is normally. The standard will include as a minimum, exactly what to be done, the measure with which it is evaluated and time elements.